

Going to court might sound daunting, but the Small Claims Court in England and Wales is designed to make resolving disputes as straightforward as possible. Whether you’re chasing an unpaid invoice, dealing with faulty goods, or sorting out a landlord-tenant issue, this process offers a way to settle matters without the complexity and high costs of a full court case.
But is it always the right move? What are your chances of success? In this guide, we’ll break down the key things to consider, the costs involved, and how to improve your chances of winning a claim.
When Should You Consider the Small Claims Court?
Before taking legal action, ask yourself the following:
Do You Have a Strong Case?
The stronger your evidence, the better your chances. Gather any relevant contracts, emails, receipts, or photographs that clearly show the other party has failed to meet their obligations. If the case is shaky, you could end up wasting time and money.
Is the Claim Worth the Effort?
The Small Claims Court typically handles claims up to £10,000. While it might be tempting to pursue even a small amount, consider whether the time, stress, and potential costs are justified.
Have You Tried to Resolve It First?
Courts expect you to make reasonable efforts to settle the dispute before filing a claim. A formal Letter Before Action (essentially a final warning) can sometimes resolve the issue without needing to go to court.
Are You Prepared for the Costs?
Bringing a case isn’t free. Fees depend on the claim amount, for example:
- Up to £300: £35 (online) or £50 (paper form)
- £1,000 – £10,000: Fees range from £70 to £455
If you win, these fees are usually recoverable, but legal representation costs might not be.
What Are Your Chances of Winning?
The odds are in your favour—over 70% of small claims cases result in a ruling for the claimant. However, winning is one thing, but getting the other party to pay can sometimes be a challenge.
Tips to Improve Your Chances in Small Claims Court
Have Strong Evidence – Keep a clear record of emails, receipts, contracts, and any relevant documentation to support your case.
Write a Clear and Professional Claim – Keep it concise and factual, outlining what happened, how the other party breached the agreement, and what outcome you’re seeking.
Consider Mediation – The court offers a free mediation service, which can often resolve disputes without a hearing. It’s quicker and can save you money.
Be Well-Prepared for the Hearing – If your case does go to court, understand the legal process, present your evidence clearly, and remain professional.
Seek Legal Advice If Unsure – While legal representation isn’t required, having a solicitor guide you can strengthen your case and help you navigate the process smoothly.
Ways to Avoid Small Claims Court Disputes
Taking legal action should be a last resort. Here’s how to prevent disputes from escalating:
Use Clear Contracts – Whether it’s a business deal, a rental agreement, or a purchase, having everything in writing reduces misunderstandings.
Communicate Issues Early – A polite but firm email or letter can often resolve issues before they become legal battles.
Keep Financial Records – For money-related disputes, invoices, bank statements, and receipts serve as crucial proof.
Know Your Consumer Rights – Understanding UK consumer protection laws can help you make informed decisions and avoid disputes.
Explore Alternative Dispute Resolution (ADR) – Mediation, arbitration, or ombudsman services can resolve issues without the need for court action. Many industries have their own ADR schemes.
Is Small Claims Court the Right Choice for You?
For many, the Small Claims Court is a cost-effective way to recover money or settle disputes when all other options have failed. But before proceeding, weigh up the costs, the time involved, and the likelihood of enforcement. Sometimes, a well-structured legal approach can lead to a resolution without ever stepping into a courtroom.
Need Help with a Claims Dispute?
If you’re unsure about taking a case to court, need help drafting a claim, or want expert legal advice, we’re here to assist.
Call us on 0151 637 2034
Email info@johnsonandboon.co.uk