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Financial Scams

Have you been the victim of a Romance or Impersonation Financial fraud scam?

Every day, people all over the England and Wales, are being targeted by fraudsters who are intent on taking their hard-earned money.

Scams are becoming increasingly sophisticated, but banks are required to take steps to help protect their customers and detect fraudulent activity to prevent fraudsters from being successful.

Fraud has a devastating impact upon victims and the financial impact can ruin lives.

In many situations, banks are required to refund victims, but they commonly fail to do so when the victim approaches them.

At Johnson and Boon Solicitors, we help victims of fraud recover their funds by submitting a claim to their bank and then subsequently following it up with a complaint to the Financial Ombudsman Service if the bank fails to comply with their obligations.

We provide No Win No Fee Service and so you will never be asked to pay us anything unless we are successful.

Unlike other firms, we can offer to help people even if their loss is as low as £2,000.00.

Complete our online questionnaire and a member of our investigation team will contact you within 1 business day.

The Process

This is the No Win No Fee process that we will follow:

Stage One – We will assess your claim, assist you in gathering the information and documentation that will need to be presented to your bank in order to be successful.

Stage two – We will write to your bank setting out your claim, why they should refund you and how your claim sits within the various factors which they must consider. Many cases resolve at this stage and we secure a refund for you from your bank.

Stage three – If your bank refuses to make a refund, we will submit a complaint to the Financial Ombudsman Service on your behalf and ask that they review the decision. Quite often, their decision is to force your bank to agree to refund you at this stage and the matter will resolve.

Stage four – If your bank and refused to make a refund and the Financial Ombudsman Service has decided that they agree with your bank, we will set out these decisions to you formally which will conclude the process.

You can then decide whether or not you wish to consider litigation through the Courts. Litigation is however not covered by our No Win No Fee service and so you will need to consider the various risks at that stage before you proceed further. Most cases do however resolve at stages two or three above.

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Have you recovered any money?
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Impersonation Scam
Romance Scam
Impersonation Scam

This often involves the victim receiving SMS messages or phone calls from a fraudster pretending to be a financial institution such as your bank. They will tell you that your funds are at risk and you need to move the funds into a safe account before they become subject to fraud. The unsuspecting victim is given no thinking time and often before they realise that all is not quite right, they have transferred funds into the so called ‘safe account’ and it is lost.

Other examples involve the fraudster posing as HMRC, the police, BT or another trusted institution. They contact you via telephone, SMS or email and attempt to convince you to send money to an account that they control. Once you comply with their request, they disappear with your funds.

If this has happened to you, we may be able to help you recover your money.

Romance Scam

A romance scam will build up over time by developing a relationship with the victim via online contact.

The victim can sometimes meet the fraudster on a dating site without knowing that they are using a fake profile.

Once the scammer has gained the trust of the victim, they then begin to start asking you to send money or gifts.

This then builds over time until the victim is being encouraged to send significant funds or regular small amounts which add up. There are sometimes occasions when the victim will release login details, passwords or account details which allow the scammer direct access to their funds.

Financial Fraud has been reported in

Across our services we have recovered in excess of £5m in compensation for our clients

IMPORTANT INFORMATION ABOUT OUR COSTS

IMPORTANT INFORMATION ABOUT OUR COSTS

We run these cases through our four-stage process on No Win No Fee basis. The assessment is free and without obligation.

This means that it will cost you nothing upfront and nothing at all unless we are successful. If we are successful, we will retain a percentage of the money we recover you as a success fee to over our fees.

The Success Fee limits:

  • Claims with a value of £4,000.00 or over we limit our success fee to 25% plus VAT of the total amount that we recover for you
  • Claims with a value between £2,000.00 and £3,999.99 we limit our success fee to 30% plus VAT of the total amount that we recover for you

Regrettably, we cannot accept claims with a value below £2,000.00.

Example:

If we recover £7,000.00 for you:

  • We will retain £1,750.00 plus VAT (£2,100.00 in total)
  • You will receive the balance of £4,900.00.

We will only ever charge if we are successful in recovering money for you.

There are no disbursements involved within the fixed fee process.

No such additional costs will be incurred until these have been understood and approved by you. 

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